Frequently
ASKED QUESTIONS
You have questions and we have answers!
For any additional questions email us at hello@vasheventdesign.com
HOW DO I BOOK YOUR SERVICES?
We recommend looking through our website and figure out what you'd like i.e. balloon styling only or a full backdrop design
Then fill out our inquiry form and someone on team will contact you to schedule a consultation call with
Amber, our lead designer.
WHAT INFORMATION DO YOU NEED FROM ME?
When you inquire please have the following info available:
*Budget
*Date and time of the event
*Address of the event
*Photos of the install site
*Color Scheme / Theme
HOW EARLY SHOULD I BOOK?
We have a booking minimum of 30 days from your event date.
But in order to ensure we are available it's best to book as far in advance as possible.
DO YOU REQUIRE A DEPOSIT/RETAINER FEE?
Yes, retainer fees insure us that you are serious about booking our services.
They also insure you that we won't forget about your event. Once the retainer fee is paid your event is automatically added to our calendar.
All bookings require a 50% retainer fee
Your event is not added to our calendar until the retainer fee has been paid
All retainer fees are non-refundable
DO YOU PROVIDE PICK-UP ORDERS?
At the moment we do not provide pick-up options but this is a service we'd love to add in the future!